Online Privacy Policy (Last updated August 1, 2008)

TLIG has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online.

Consent for Collection, Use and Disclosure

Your use of the TLIG site and/or your registration for TLIG products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the TLIG site.

TLIG has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that TLIG will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on TLIG's behalf.

TLIG has designated responsibility for your personal information to its Privacy Officer, who ensures compliance with the principles in this Privacy Policy. Other TLIG individuals may be delegated to act on behalf of the Privacy Officer.

Purposes for Collecting Personal Information

TLIG collects and uses personal information for the following Identified Purposes:

(a) to understand customer needs regarding TLIG's services;
(b) to develop and provide our web site and our products and services for our customers;
(c) to fulfill your requests for products, services or information;
(d) to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from TLIG, its affiliates and third parties;
(e) to allow customers to access limited-entry areas of TLIG's site;
(f) to personalize some of our services and products for you and to deliver targeted advertisements and offers from TLIG and third parties;
(g) to bill accounts and maintain payment records;
(h) to comply with any applicable law, regulation, legal process or government request;
(i) to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the TLIG site or any TLIG product or service;
(j) to protect the services, products or rights of TLIG, including but not limited to the security or integrity of the TLIG site; and
(k) to identify and resolve technical problems concerning TLIG's site, products and services.

Limiting the Collection of Personal Information

TLIG limits its collection of personal information to only that information which is necessary for the Identified Purposes. TLIG does not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit the TLIG web site, a cookie may be placed on your computer or the cookie may be read if you have visited the TLIG site previously. TLIG uses cookies to allow TLIG to determine which products and services you have already purchased so that TLIG does not provide redundant information to you, and, if you are an TLIG affiliate, to track TLIG sales made to customers referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the TLIG web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the TLIG site.

Disclosure, Processing and Retention

TLIG does not sell, rent or disclose your personal information to anyone else, except:

(a) to someone you have designated to act as your agent, for one or more of the Identified Purposes;
(b) to TLIG's employees;
(c) as necessary if TLIG has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with TLIG's rights or property, other users of TLIG's web site, products or services, or anyone else that could be harmed by such activities; and
(d) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

After your account becomes inactive (that is, if you request to be removed from our database), TLIG will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove TLIG's compliance with any applicable law.

Accuracy of Personal Information

TLIG will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing TLIG about changes to their personal information. You can do this by emailing: TLIG will use new or updated personal information it receives from customers to update its own records.

Security Safeguards

TLIG will use reasonable efforts to protect customers' personal information.

Access to Personal Information

TLIG will afford you a reasonable opportunity to review the personal information in your file, if you so request by emailing or writing to:
PO Box 277
Powassan, ON P0H 1Z0

 ... or upon request to the Privacy Officer at our Privacy Department.

If TLIG is not able to provide access to some aspect of a customer's personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney–client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Customers have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting TLIG or the Privacy Officer as described above. TLIG will promptly correct such personal information.